1. Achieving service excellence :
Author: Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations.,Medical care-- Customer services.,Patient satisfaction.,Anthropology, Education, Sociology and Social Phenomena.,Attitude to Health.,Clinical Competence.,Comprehensive Health Care.,Consumer Behavior.,Delivery of Health Care.,Disciplines and Occupations.,Education.,Educational Measurement.,Efficiency, Organizational.,Health Care Evaluation Mechanisms.,Health Care Quality, Access, and Evaluation.,Health Occupations.,Health Services Administration.,Organization and Administration.,Patient Acceptance of Health Care.,Patient Care Management.,Patient Satisfaction.,Primary Health Care.,Professional Competence.,Public Relations.,Quality Assurance, Health Care.,Quality of Health Care.,Customer relations.,Health & Biological Sciences.,MEDICAL-- Administration.,MEDICAL-- Practice Management & Reimbursement.,Medical Professional Practice.,Medicine.,Patient satisfaction.
Classification :
R727
.
F684
2010eb
2. Customer service in health care :
Author: Kristin Baird.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Medical care-- Customer services.,Patient satisfaction.
3. Customer service in health care
Author: / by Kristin Baird
Library: Central library of medical university of Isfahan (Esfahan)
Subject: Health Services- standards,Patient Satisfaction
Classification :
W85
B162c
2000
4. Leveraging lean in surgical services :
Author: Joyce Kerpchar, Charles Protzman, George Mayzell, MD.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Hospitals -- Administration.
Classification :
RD110
.
J693
2015
5. Total customer satisfaction
Author: Stephanie G. Sherman with V. Clayton Sherman
Library: Library of Medical Sciences of Jundishapour University (Khuzestan)
Subject: Health services administration,Consumer satisfaction,Patient satisfaction,Medical careQuality control
Classification :
W
,
84
,
S536t
,
1999
6. Who killed health care? :
Author: Regina Herzlinger.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Health services accessibility-- United States.,Medical care-- United States-- Cost control.,Medical care-- United States.,Medical economics-- United States.,Patient satisfaction-- United States.,Health services accessibility.,Community Participation.,Economics, Medical.,Health Services-- economics.,Managed Care Programs.,Gesundheitsökonomie,Gesundheitswesen,Health insurance-- United States.,Health services accessibility.,Medical care-- Cost control.,Medical care.,Medical economics.,Patient satisfaction.,Verbraucherverhalten,United States.,United States.,USA,USA., 2, 7, 7, 7
Classification :
RA395
.
A3
H475
2007
